Skills influence whether a person can perform the work. Character influences how that person will perform it Building a strong team begins long before the first team meeting, coaching conversation, or performance review. It begins with the decisions leaders make about who is invited to join the team. Hiring is one of the most importantContinue reading “Leadership Lesson #11: Hire for Character, Train for Skill”
Tag Archives: behavior
From Motivation to Discipline: Why Behavior Change Doesn’t Stick (and What Actually Works)
I’ve spent most of my career in training and development. At its core, the job is pretty simple: teach skills, provide knowledge, and help people change behaviors so they can perform at the level expected of them. What’s always keeping things interesting is the variety. Over the years, I’ve trained everything from customer service andContinue reading “From Motivation to Discipline: Why Behavior Change Doesn’t Stick (and What Actually Works)”
Prime Learning & Development 